Last Updated: July 2026
Advantage Help Desk ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We may collect:
• Name
• Company Name
• Email Address
• Phone Number
• Business Information
• Information submitted through contact forms
• Appointment requests
• Technical information such as IP address, browser type, operating system, and pages visited.
2. How We Use Your Information
We use your information to:
• Respond to inquiries
• Schedule consultations
• Provide IT support
• Deliver managed IT services
• Improve our website
• Send important service communications
• Protect against fraud and unauthorized access
3. Cookies
Our website may use cookies to improve your browsing experience, analyze website traffic, and remember your preferences.
You may disable cookies through your browser settings.
4. Information Sharing
We do not sell your personal information.
We may share information with trusted service providers who assist us in operating our business, including cloud hosting, email providers, payment processors, and communication platforms.
5. Data Security
We implement reasonable technical and organizational safeguards to protect your personal information. However, no internet transmission or electronic storage method can be guaranteed to be completely secure.
6. Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.
7. Data Retention
We retain information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
8. Your Rights
Depending on your location, you may have the right to:
• Request access to your information
• Request correction of inaccurate information
• Request deletion of your information
• Withdraw consent where applicable
9. Contact Us
If you have questions regarding this Privacy Policy, please contact us through our Contact page.